Welcome, Here At The Little Ladybug Shop we are here to support your teaching. We have compiled a list of all the FAQs and answers. As always, if you have further questions you can reach out anytime. 

FAQ, Returns, Refunds and copyright Policy

Kindly read this policy carefully before making any purchases.

Digital Downloads/ no shipping of resources

Due to the digital nature of The Little Ladybug Shop’s Resources, nothing is shipped to you. All our resources are digital downloads. Once your purchase is complete, you will receive your download link (s) and receipt via email to the email you used during checkout. If you do not see your email after a few minutes, here are some steps to take:

  • Check your spam and/or promotions folders. Sometimes the emails can be filtered there.
  • Check your inbox for an email from me:  jacqueline@thelittleladybugshop.com
  • Be sure you are using the same email address you used during checkout.
  • You can also log onto my https://thelittleladybugshop.com/my-account/ here to get access to your purchases at anytime

Digital products

Due to the digital nature of The Little Ladybug Shop’s Resources, all sales are final. We will consider refunds/exchanges on a case by case basis for digital products – note, the resource should NOT be downloaded to be eligible for refund/exchange/return consideration.

Please reach out if you have any issues or experience trouble receiving or downloading your purchase.

Difficulty Printing

  • Every computer and printer is different. Please test a page or 2 before printing the entire packet. 
  • For pages heavy in text or images “Print as Image.”
  • Make sure to download all resources via a desktop as they open in Adobe Reader or Microsoft PowerPoint.
  • Always download and view packet in Adobe Reader, not in “Preview” or “Browser.”

Copyright/ Terms of Use

All rights reserved by Jacqueline Ortiz ©The Little Ladybug Shop. Your purchase is to be used by the original downloader ONLY. Copying for more than one teacher, classroom, department, school, or school system is prohibited. This product may not be distributed or displayed digitally for public view. Failure to comply is a copyright infringement and a violation of the Digital Millennium Copyright Act (DMCA). Intended for classroom and personal use ONLY.

Customer Information

When making a purchase, your name and email will be added to The Little Ladybug Shop’s email list. This is so we will able to give you access to future updates of your products. You will also receive other informational and promotional emails. You may unsubscribe at any time.

All orders are processed using a secure server (SSL). The Little Ladybug Shop’s does not store any payment information on their servers.